Bragg Mutual Cybersecurity Services & Fraud Awareness
Bragg Mutual Cybersecurity Services is a new and complimentary platform that all BMFCU members can access. Most of our members should have received an enrollment e-mail. If you are a member and did not receive your e-mail, log into online banking and make sure that your e-mail address is up to date. Follow the directions below to enroll for Bragg Mutual Cybersecurity services!
Enrollment
If you received an enrollment e-mail, you can follow the instructions in the e-mail to enroll.
If you prefer to enroll over the phone, you can dial 1-800-660-7240 and speak with a member service specialist.
Click on the button below to enroll via the web.
ENROLL NOWProtect Your Identity
Ensuring your financial health also means protecting yourself against today’s identity theft and cyber threats. Bragg Mutual helps all our members stay safe and secure with Intelligent Identity Security services from Sontiq, a TransUnion company.
Now you now have the tools needed to ensure your digital safety and security, including:
- Hyper-personalized identity safety intelligence. View your dynamic Identity Safety Score, which details your individual risk level. You’ll also see how a data breach impacts you personally and the specific steps to take in response.
- Dark Web monitoring. Receive notifications and individual action steps if your credit card details, passwords, and personal information are detected in the black-market chat rooms and forums used to trade stolen data.
- Identity restoration. Sontiq’s dedicated team of specialists can save you hundreds of hours by filling out any paperwork, making the necessary calls, and doing the heavy lifting needed to restore your identity.
Fraud & Cybersecurity News
A Message from Bragg Mutual
Bragg Mutual will NEVER contact you in order to verify account information.
If you received a call, text or e-mail from someone claiming to be from Bragg Mutual and asking to verify account information, do NOT give them any information and disconnect the call.
You can contact us at 910-222-1500 or e-mail us at information@braggmutual.org if you have any questions.
Impersonation Scams
Fraudulent calls, texts, and emails that seem to come from a legitimate source are a growing problem. The piercing ring of the telephone interrupts your dinner - an authoritative yet friendly voice on the other end explains that your Social Security number has been compromised and your checking account has been frozen. As the caller rattles off the last few digits, panic sets in. They request personal information to "resolve this issue" and restore your account. What should you do? Financial scams come in many forms, and they often start with a call, text, or email that looks like it came from your financial institution, but it didn't. Criminals abuse the trust we have in our institutions to scam us out of not only money but also personal information that can be used for identity theft.
Employees Hailed for Helping Save Member from Virtual Kidnapping Scam
KENNIWICK, Wash.–A “quick-thinking” employee at a credit union here is being credited with helping to save a mother after she was targeted in a virtual kidnapping scam. According Tri-Cities Credit Union, a “distraught” woman entered one of its branches and gave the teller a handwritten note, asking them to call her husband because their daughter had been kidnapped. Tri Cities The Spanish-speaking fraudsters had earlier called the woman to tell her that they had kidnapped her daughter, the credit union said in a statement. Tri-Cities CU said the scammers were able to track the location of her and her daughter’s phones and knew where they lived. The Tri City Herald reported that the scammers would not allow the woman to hang up, and told her that if she texted anyone they would know. They would also periodically hang up and call back from a different number.
CFPB fines Chime $3M for app’s UDAAP, remittance issues
The CFPB Tuesday issued an order against Chime for deceiving consumers about the speed and cost of remittance transfers through its mobile app, Sendwave. The bureau ordered Chime to refund affected consumers nearly $1.5 million in fees and pay a $1.5 million penalty into the CFPB’s victims relief fund.
Gig Economy Platforms See Higher Rate of ID Theft
CHICAGO–Nearly one in four (24%) Americans have been victimized by fraud or identity theft while using gig economy platforms, like delivery and ride-sharing apps, which is more than double the rate they experienced elsewhere, according to a new study.
The findings were released by TransUnion as part of a comprehensive 2023 U.S. Gig Economy Report, which studies the attitudes, behaviors and experiences of Americans participating in the gig economy as workers, consumers or both.